Privacy Policy

Last Updated: February 20, 2025

Introduction

Operand, Inc. ("Operand," "we," "us," or "our") is an AI-powered e-commerce consulting service. We respect your privacy and are committed to protecting personal data. This policy summarizes what data we collect and how we handle it when you visit our website or otherwise interact with us online.

1. Data We Collect on Our Website

  • Website Usage Data: Our website provider may automatically collect certain information (e.g., IP addresses, cookies, and device data) for analytics and to ensure our site functions properly.
  • Contact Information: If you submit a form or contact us, we will collect the details you provide (e.g., name, email) to respond to your inquiries.

We do not sell or rent your personal data. We use third-party service providers (e.g., web hosting) strictly for our business needs.

2. How We Use Your Data

  • Communications: To respond to questions, comments, or requests.
  • Site Improvement: To analyze site performance and improve user experience.
  • Legal/Compliance: To comply with applicable laws or protect our legal rights.

3. Cookies & Similar Technologies

We may use cookies and similar technologies to enhance site functionality and collect usage statistics. Where required by law, we will request your consent. You can manage your cookie preferences in your browser settings.

4. Data Retention & Security

  • Retention: We keep your data only as long as necessary for our purposes, after which it is either anonymized or deleted.
  • Security Measures: We employ technical and organizational measures (e.g., encryption, access controls) to protect data from unauthorized access or disclosure.

5. Your Rights

  • GDPR (EU/EEA/UK): You may have the right to request access, correction, or deletion of personal data we hold about you.
  • CCPA (California): California residents may have the right to know, delete, or opt out of the "sale" or "sharing" of personal data. We do not sell personal data.


If you want to exercise your privacy rights, please contact our Data Privacy Officer at ram@tryoperand.com.

6. International Data Transfers

We may store and process data in the United States or other countries. Where applicable, we use lawful transfer mechanisms (e.g., Standard Contractual Clauses) to protect your data.

7. Changes to this Policy

We may update this policy. The "Last Updated" date at the top indicates the latest revision. Material changes will be posted on our website or otherwise communicated.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

  • Email: ram@tryoperand.com
  • Mail: Operand, Inc., 825 West End Avenue, New York City, NY 10025, USA

This policy is for our website visitors and general inquiries. If you are a client or interested in how we handle e-commerce/store data, please refer to our Client Data Privacy Policy available upon request.